Vehicle Operations Logistics Specialist
Bordentown, New Jersey
Contract
Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.
Contract Duration: 5 Months
Required Skills & Experience
- High School Diploma or equivalent.
- 1-3 years of administrative experience (in the automotive industry preferred)
- Working knowledge of computer usage, including Microsoft Excel, Outlook, and Word.
- Ability to work independently in a matrix environment to execute and deliver results.
- Excellent customer service and multi-tasking skills.
- High attention to detail, including precise data entry.
- Excellent written and verbal communication skills.
- Ability to work with a high sense of urgency in a dynamic, fast-paced environment.
- Valid Driver’s License and the ability to pass a background check and drug test are required.
- Some college education
- 1+ years’ experience in the transportation field or an automotive auction house.
- 1+ years’ experience in sales or call center.
- Demonstrate proficiency in making real-time phone calls through the recorded line to verify vehicle status with pickup sites
- Build a relationship with the Manheim Auction commercial team and management.
- Show proficiency with communication via the recorded line phone system.
- Manage email boxes for multiple locations and collaborate on regional emails.
- Entry of all manual orders and processing of other AS400 system orders.
- Manage escalated Client Success VINs with peers and agents.
- Monitor holds and verification delays.
- Dispatch negotiation and a heavy understanding of sales tactics to increase margin.
- Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s.
- Following up with carriers on several VINs daily.
- Process Fees and post-assessorial charges to record.
- Request Hold Harmless/Releases.
- Investigating kickback of VINs by carriers to get units re-dispatched.
- Be comfortable holding carriers accountable to their plan.
- Create and manage corrective action of a vendor.
- Monitoring order entry failures throughout the day and correcting them.
- Understanding of margin relative to position and some tracking of margin requirements.
- Monitoring and correcting master data files for location errors.
- Measuring performance – understanding analytics for clients and vendors.
- Report on performance results for high-level management and executive leaders.
- Compile vehicle transportation-related data and generate reports.
- Follow all job-related duties as directed by the supervisor.
- Be an outside-the-box thinker who can solve problems quickly.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.