Translation Engineer
Charlotte, North Carolina
Contract
Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.
Contract Duration: 12 Months
Required Skills & Experience
- Possess a bachelor’s degree in computer science or equivalent, 4 years of telecommunications work or military experience.
- Adept at using Microsoft Office applications, particularly Word, Excel, and PowerPoint.
- Comfortable utilizing telnet clients such as PuTTY and SecureCRT.
- Experience with VoIP switching systems translations.
- Proficiency interpreting Q764, 87Q931, SIP, and other networking protocol messages.
- Work experience as a Central Office Network Technician.
- Work experience as a Voice Network Operations Center Engineer or Technician.
- Experience in writing, running, and debugging VBS, Python, or PERL scripts.
- Reviewing, prioritizing, and implementing all pending trunk provisioning, routing, and project-related work for those switches assigned to you.
- Scheduling your activities to meet the customer’s needs and to minimize any adverse impact on customer service.
- Exercising your best professional judgement in implementing all translation changes to minimize the risk of service degradations and outages attributable to your activities.
- Providing translation support for all projects assigned to you. This includes designing translation solutions for major network events and new product offerings.
- Rendering translations technical assistance to other company work groups as requests are received therefrom.
- Analyzing and optimizing the translations in all your assigned switches.
- Maintaining awareness of and compliance with all regulatory requirements regarding telephone services provided to the company’s customers in switches under your purview.
- Providing training to company employees in a wide variety of translation topics, i.e., routing, screening, signaling, troubleshooting, and billing.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.