Senior Manager Data Scientist (TIRKS)
Charlotte, North Carolina
Contract
Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.
Contract Duration: 3 Months
Required Skills & Experience
- Strong experience with TIRKS.
- Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services and systems
- High-level analysis and identification of unique, complex, or chronic issues in the Transport network
- Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
- In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.
- In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.
- High-level understanding of electrical transport, including T3, T1, and DS0
- Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
- Ability to read Circuit Layer Records and Complex Schematics/designs
- Able to facilitate, understand, and lead field ops, tech, voice, and NOC.
- Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
- Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts.
- Excellent communication skills
- Microsoft Office and Teams experience
- Able to manage and interact with people, keeping calls on track
- Project Management Certification preferred
- Facilitate multiple migration calls, schedule sessions, produce minutes, and circulate call summaries. Escalations should be processed promptly
- Subject matter expert in SONET and Digital Access Cross-Connect (DACS), including lower-level applications and associated technologies and configurations
- Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
- Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.