Infrastructure Design Technician

Our client is looking for a Infrastructure Design Technician for a 7-month contract and will be working remotely.

Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.

Contract Duration: 7 Months
Required Skills & Experience

• 2+ years of experience with TIRKS, including functional knowledge and circuit-level understanding.
• Hands-on design experience.
• Microsoft Excel and Microsoft Office experience.
• Knowledge of optical networking equipment such as Ciena, Fujitsu, Alcatel/Lucent.
• Knowledge of telecommunications inventory systems such as TIRKS, OMNIvue, WMS, WFMT, and BOSS.
• Knowledge of inside plant fiber optic structured wiring design, construction, and operations.
• Excellent Written and verbal communications skills.
• Able to demonstrate teamwork, and strong problem-solving and analytical skills.
• Self-Motivated and works independently to achieve KPI expectations.
• Able to follow established procedures to fulfill order requirements accurately and efficiently.
• Exhibit continual learning and development by improving job skills through on the job training and all available learning pathways.
• Robust technical understanding of voice, data, ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules
• Expert understanding of design, including both on net and offnet routing requirements.
• Ability to work in multiple design systems both legacy and next generation.
• Ability to quickly evaluate challenges and make recommendation for remediation
• Attention to detail to ensure entrance and exit criteria met in accordance with the Customer expectation.

Desired Skills & Experience

• Experience with OMNIvue.
• Previous experience designing infrastructure circuits in a telecommunications network.

What You Will Be Doing Daily Responsibilities

• Responsible for internal network order fulfillment and designing circuit paths and equipment loads within the network.
• Within the design responsibilities, accountable for producing an accurate design layout record that demonstrates an understanding of the network, and documentation to support network failures and maintenance activity.
• Designs/Redesigns Layer 1 circuit layout records in TIRKS database to accurately reflect the network build including DWDM, SONET, TDM, Ethernet and IP across the Network.
• Resolve any inventory discrepancies in accordance with the EIRG/FIRG database and job aides.
• Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customer need.
• Understand the fiber cable configurations in relations to above solutions.
• Maintain and Support Network Infrastructure records in all applicable applications.
• Demonstrate ability to efficiently and accurately design and process internal network orders.
• Process orders according to SLAs. On time performance and quality standards.
• Manage the assigned queue demonstrating strong time management skills and commitment to customer excellence.
• Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery.
• Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, Access and provision DACS cross connects.
• Provide technical support to internal and external customers for engineering, installation and testing as required for the successful completion of all network orders.
• Perform project-based duties based on organizational grown demands.
  

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.