Data Center Engineer/Field Services - Richardson, TX
Richardson, Texas
Contract
This is an exciting opportunity for engineers who enjoy hands-on work in a high-tech, mission-critical environment. You will work directly with optical transport systems, fiber cabling, and high-speed network circuits that power enterprise and cloud customers. The team is seeking self-motivated, detail-oriented problem solvers who take pride in ownership and precision. In return, you’ll gain exposure to 10G–100G optical circuits, advanced testing tools, and hyperscale operational processes, while collaborating with customers, internal teams, and third-party vendors. This role offers strong technical growth and an opportunity to expand your career in data center and network operations.
Required Skills & Experience
- 3–5 years of experience in data center operations or a similar technical environment
- Hands-on experience with break-fix, remote hands, and hardware replacement
- Strong knowledge of optical and IP transport networks
- Experience with fiber and Ethernet cabling (CAT5/6, single-mode, multi-mode, structured cabling, RJ45, LC)
- Ability to interpret and follow Methods of Procedure (MOPs) and engineering documentation
- Experience with optical testing tools (OTDR, optical power meters, stabilized light sources, VFL)
- Knowledge of AC and DC power systems, including redundancy and ATS
- Ability to work shift schedules including nights and weekends
Desired Skills & Experience
- Team lead or senior technician experience
- Experience in hyperscale or large enterprise data centers
- Experience testing 10G / 100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf
- Familiarity with network routers, switches, and server hardware
- Experience managing or overseeing on-site third-party vendors
- Strong customer-facing and communication skills
- Familiarity with hyperscale systems, tools, and ticketing platforms
What You Will Be Doing
- Providing break-fix support for optical and network equipment
- Performing remote hands services following MOPs and technical documentation
- Installing, routing, labeling, terminating, and testing fiber and Ethernet cabling
- Conducting optical testing and circuit turn-ups
- Racking, stacking, and maintaining data center hardware
- Supporting decommissioning and secure disposal of outdated equipment
- Performing hardware replacements for network and IT equipment
- Managing power systems including redundant feeds and ATS
- Performing site audits and documenting results
- Overseeing third-party vendors and ensuring adherence to standards
- Maintaining accurate documentation and compliance with safety protocols
Tech Breakdown
- 40% Optical Transport & Testing
- 25% Fiber & Ethernet Cabling
- 20% Racking, Stacking & Hardware Installation
- 10% Break-Fix / Remote Hands
- 5% Documentation & Site Audits
Daily Responsibilities
- 75% Hands-On Technical Work
- 10% Management / Vendor Oversight
- 15% Team Collaboration & Customer Communication
The Offer
- Bonus eligible
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.